COUPKART LTD.
PRIVACY POLICY
We have set out below the way in which the app will collect your information and the way in which we will use the information that it collects. This is the case any time that you use the app from the date of its download.
We are COUPKART Ltd. and we are responsible for the COUPKART app. We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your information).
We are responsible for deciding how and why your information is used. We are also responsible for looking after your information as the law says we should.
It also explains your rights in relation to your information and how to contact us or the relevant regulator in the event you have a complaint. Our collection, storage, use and sharing of your information is regulated by law.
If you are aged under 14 you must not use the app as it is not designed for you. We do not intend to collect the information of anyone under 14. If you are aware that any information of anyone under 14 has been shared with the app, please let us know so that we can delete that data.
If you are aged over 14 you may use the app. This version of our privacy policy is primarily written for adults, including parents and guardians of child users. If you are a child aged over 14, you are welcome to read this policy if you find it useful.
This privacy policy is divided into the following sections:
What this policy applies to
Information we collect about you
Location services/data
Use of the camera on your device
How your information is collected
How and why we use your information
Marketing
Who we share your information with
How long your information will be kept
Transferring your information out of the UK
Your rights
Keeping your information secure
How to complain
Changes to this privacy policy
How to contact us
If you are aged under 18, we recommend that you speak to an adult that you trust if you have any difficulties reaching an informed decision regarding the activation of any use of your information or our treatment of your information.
WHAT THIS POLICY APPLIES TO
This privacy policy relates to your use of the app only.
The app links to several businesses including retail stores, restaurants and service providers to make exclusive discounts and offers available to you. These other apps, websites or services may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other apps, websites or services, please consult their privacy policies as appropriate.
THE INFORMATION WE COLLECT ABOUT YOU
We collect and use this information about you:
your name
your email address
your date of birth
whether you are a boy or a girl (if you choose to give this information to us)
where you are when you use the app—you can turn this off so that we can’t work out where you are
your account details, such as username and password
details we can see from how you use the app, such as things we can tell you like or dislike and when and how you use the app
The information that we collect about you depends on how you use the app and it might be the case that we only collect some of the information above or we might collect it all, depending on what you do with the app.
Unless we tell you that you have a choice, we need to collect and use this information for you to use the app and its services.
However, sometimes we are able to give you the choice of whether you want to give us your information and let us use it. Where that is the case we will tell you and let you say no before you give the information to us. We will also tell you whether saying no will have any effect on your use of the app or our services.
LOCATION SERVICES/DATA
The app will request your consent to use location services to precisely identify your location each session (i.e. each time the app is opened or has been placed in the background for more than 30 seconds). We require access to that data in order to identify real-world locations near you to enable the “find a landmark” feature on the app.
If you do not provide your consent, you may not use the app. If you withdraw your consent at any time that will not affect the lawfulness of our use of that data in reliance on the consent before it was withdrawn.
The location services in the app will not operate unless location services/data are generally enabled on your device. You may disable such functionality at any time by going to your device settings. When you allow your device to use location services/data, data will also be collected by the relevant third parties in accordance with their third-party privacy policies.
USE OF THE CAMERA
Permission will be requested to use the camera on your device in order to enable the features in the app.
You may disable the app’s access to the camera on your device at any time.
Data gathered by the camera for such purposes remains under your control on the device and we do not have access to it.
Any pictures or videos that are recorded by the app when it uses your camera stay on your device and they are not sent to us. We do not see or collect any pictures or videos that are taken using your camera and we can’t see any pictures or videos that you already have stored on your device.
HOW YOUR INFORMATION IS COLLECTED
We collect information:
from you when you insert or input it into the app;
by collecting details of the things that you do on the app; and
by collecting information from the device that you use the app on.
HOW AND WHY WE USE YOUR INFORMATION
The reasons we rely on to use your information are:
the law says we must;
we have agreed to provide you with a service;
we have a good reason to use your information and that use doesn’t go against any of the important rights that you have over your information (this type of good reason is described by the law as our “legitimate interests”). If this is the case, we will think carefully about our needs and your needs to make sure we are being fair and have got the balance right;
for children under 16 years old, because your parent or guardian has given consent.
WHAT WE USE YOUR INFORMATION FOR
To create and manage your account with us
WHY WE ARE ALLOWED TO USE IT
We have a good reason, which is to deliver the best service to you.
WHAT WE USE YOUR INFORMATION FOR
Providing the app to you
WHY WE ARE ALLOWED TO USE IT
Either because:
we have agreed to provide you with a service; or
we have a good reason, which is to deliver the best service to you and at the best price.
WHAT WE USE YOUR INFORMATION FOR
To check who is using the app or to prevent criminals misusing your account or information
WHY WE ARE ALLOWED TO USE IT
Either because:
the law says we must; or
we have a good reason, which is to minimise the risk of crime.
WHAT WE USE YOUR INFORMATION FOR
To make or defend legal claims
WHY WE ARE ALLOWED TO USE IT
Either because:
the law says we must; or
we have a good reason, which is to protect people and their rights.
WHAT WE USE YOUR INFORMATION FOR
To send important messages to you, for example about changes to our terms or policies, changes to the app or service, or other important notices
WHY WE ARE ALLOWED TO USE IT
Either because:
the law says we must; or
we have a good reason, which is to provide the best service to you.
WHAT WE USE YOUR INFORMATION FOR
To protect computers/telephones or tablets and the information they hold
WHY WE ARE ALLOWED TO USE IT
The law says we must.
We also use your information to provide more protections than required by law where we have a good reason to prevent criminals causing harm to you, us or other people.
WHAT WE USE YOUR INFORMATION FOR
To be able to offer you the app and our services or to improve them
WHY WE ARE ALLOWED TO USE IT
We have a good reason, which is to deliver the best service to you.
WHAT WE USE YOUR INFORMATION FOR
To help us understand what types of people like to use our app and how we can deliver it in a lower cost way
WHY WE ARE ALLOWED TO USE IT
We have a good reason, which is to deliver the best service to you.
WHAT WE USE YOUR INFORMATION FOR
To make sure the information we have about you is correct and up-to-date
WHY WE ARE ALLOWED TO USE IT
Either because:
we have agreed to provide you with a service;
the law says we must; or
in other cases, because we have a good reason, e.g. making sure that we can keep in touch with you.
WHAT WE USE YOUR INFORMATION FOR
Protect the security of systems and data used to provide the app and its services
WHY WE ARE ALLOWED TO USE IT
To comply with our legal and regulatory obligations.
We may also use your information to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e. to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us.
WHO WE SHARE YOUR INFORMATION WITH
We usually share your information with:
other companies we work with to help us run our business or provide the services on the app.
We or the companies mentioned above also need to share your information with:
people or companies who give us advice about our business, for example people advising us on the law; and
other people or companies where we have to because we are making big changes to our business.
If we share your information in this way, we will ask the people or companies that we share it with to agree that they will take care of it. We will tell them that they should not look at or use your information unless they have a good reason to and they must try hard to stop anyone stealing it.
We and the companies and people we share your information with also share your information with others if the law says we must (for example the police and other people that make sure laws are followed).
HOW LONG WE KEEP YOUR INFORMATION
Different bits of your information will be kept for different periods of time.
Following the end of the relevant period, we will delete or anonymize your information.
When we do not need your information anymore, we will safely delete it or change it so it can no longer be linked to you.
YOUR RIGHTS OVER YOUR INFORMATION
These are the things that, in most cases, you can ask us to do with your information (normally without paying anything):
You can ask for a copy of your information.
You can ask us to correct any mistakes or things that we have got wrong about you in your information.
You can ask us to delete your information sometimes.
You can ask us to limit the use of your information sometimes, for example, if you think the information we have is not correct.
You can ask us to send you a copy of your information in a form that can be easily used on a computer or for us to send a copy of your information to someone else (such as another company or app) in certain situations.
You can say that you never want us to use your information to try and sell things. In some situations you can also ask us to stop using your information for other reasons.
You also have the right not to have a computer make a big decision about you without any human being a part of that decision.
KEEPING YOUR INFORMATION SECURE
We have appropriate security measures to prevent your information from being accidentally lost or used or accessed unlawfully. We limit access to your information to those who have a genuine business need to access it. We continually test our systems and ensure that they are certified, which means we follow top industry standards for information security.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
HOW TO COMPLAIN IF YOU ARE NOT HAPPY WITH HOW WE ARE USING YOUR INFORMATION
Please contact us if you have any queries or concerns about our use of your information (see below “How to contact us”). We hope we will be able to resolve any issues you may have.
IF WE CHANGE HOW WE USE YOUR INFORMATION
We might make changes to the way that we protect or use your information. If there are big changes, we will let you know, for example by the app or by email.
HOW TO CONTACT US
You can contact us by email if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Our contact details are shown below:
Our contact details